On the radar

New app will help young people get the help they need, when they need it

11 February 2016
A new online app will help young people who are going through a tough time to access the most appropriate support services for them, based on their own unique symptoms and experiences.

A new online app will help young people who are going through a tough time to access the most appropriate support services for them, based on their own unique symptoms and experiences.

The free and confidential app, ReachOut NextStep, is available on the ReachOut website, and can be easily accessed on desktop, mobile or tablet devices. 

The app asks young people for information about their situation, such as the symptoms they are experiencing and how difficult they are to manage. It then uses a complex algorithm to determine the best support options for them. 

These recommendations include checking out fact sheets and personal stories, using online forums or web chat, and accessing face-to-face and telephone support services. 

beyondblue’s Support Service, which is available 24/7 by phone on 1300 22 4636 or via www.beyondblue.org.au/get-support for online chat (3PM-12AM AEST) or email responses (within 24 hours), is among those ReachOut NextStep may recommend.

This is the first Australian app of its kind for young people, and has been created by ReachOut in partnership with the University of Melbourne and the Young and Well Cooperative Research Centre. 

If you or someone you know is having a difficult time, you can access ReachOut NextStep here.

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