Get immediate support

We all have good days and bad days. Then there are those days when something isn't quite right, you've got something on your mind, or things just seem too much. Whatever it may be, sharing the load with someone else can really help. So no matter who you are, or how you're feeling, you can talk it through with us.

If you, or someone you care about, is in crisis and you think immediate action is needed, call emergency services (triple zero – 000), contact your doctor or mental health crisis service, or go to your local hospital emergency department.

To speak to someone immediately contact the Beyond Blue Support Service.

Three ways to contact us

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Call 1300 22 4636

24 hours a day,
7 days a week

Chat online

3pm to 12am (AEST)
7 days a week

Email us

Get a response
in 24 hours



Get in touch with us

All calls and chats are one-on-one with a trained mental health professional, and completely confidential. Although we may ask for your first name and some general details, you can let us know if you’d like to remain anonymous.

1. Talk to someone

Call 1300 22 4636

Give us a call any time of the day or night – select from the voice menu or simply hold on the line to talk with a trained mental health professional.

We'll be there to listen, offer support and point you in the right direction for the cost of a local call (could be more from mobiles).

2. Chat online

Sometimes you may not feel like talking on the phone, so why not chat to us online? We're online from 3pm to 12am (AEST) every day.
To get started, click 'Chat online'.

How it works

Answer the brief pre-chat questions 

Read and accept the chat rules 

Click on chat icons 

Wait for the next available counsellor 

Web chat is available within Australia only.

System settings

For optimum security when using web chat, please ensure that pop-ups, JavaScript and cookies are enabled on your browser. This service also uses SSL to ensure your privacy and security through your chat.

3. Email us

To send us an email, complete your details and write your message – you'll hear back from one of
our trained mental health professionals within 24 hours.


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The Beyond Blue Support Service was funded with donations from
The Movember Foundation.


The Beyond Blue Support Service is provided by Medibank Health Solutions (a subsidiary company of Medibank Private Limited). Committed to protecting your privacy, Medibank Health Solutions will handle your information in accordance with its privacy policy